Privacy
Last updated [date] · Who sees your data, and why
In 5 lines
- Hosts use MobiHost to run their rentals. The host decides what goes in; we store and process it for them.
- We keep bookings, unit details, tasks, money records, and — when someone fills a form or link — names, phone numbers, amounts, notes and photos.
- A few companies help us run it, some outside the Philippines (servers, the database, Telegram, the AI assistant). They only use the data to do that job.
- We never sell data and never show ads.
- Want something seen, fixed or deleted? Ask the host, or email us — we answer within 15 days.
1Who is responsible
The host — “controller”Decides why and how guest, cleaner and booking details are used. A guest or cleaner’s first contact for their data is the host.
MobiHost — “processor”[Operator name] runs MobiHost and processes that data for the host, under these rules. For a host’s own account data, we are the controller.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you can complain to the National Privacy Commission (privacy.gov.ph) if we don’t fix a problem.
2What we collect
WhatExamplesFrom
AccountYour email (Google sign-in), organization name, team members and their rolesYou
BookingsDates, platform, unit, reservation code; a guest name only if you type itAirbnb / Booking.com calendars, you
Units & InfoAddresses, WiFi and door codes, house rules, contactsYou
Booking requestsGuest name, phone, dates, messageThe guest, on the host’s request form
Fill-in linksDone/not done, amount, note, a photo (location data removed on the phone)The person the host sent it to
Money & receiptsExpenses, bills, payments, receipt imagesYou
TelegramChat name and ID, messages to and from the botTelegram chats you connect
TechnicalSign-in times, error logs, a hashed IP for public links (to stop abuse)Your browser
We don’t collect payment card numbers, government IDs or anyone’s location.
3Why we use it
- To run the features you use: sync calendars, make tasks, send Telegram messages, keep your books.
- To answer questions in the assistant (only what the question needs is sent to the AI service).
- To keep it safe: stop spam on public links, find and fix errors.
- Never for ads, never sold, never used to train AI models.
5How long we keep it
- Your data stays while your account is open.
- Automation run history: 90 days. Public-link abuse records: [days].
- Fill-in link photos: until the host deletes the task or expense, or [period] after it’s paid.
- When a host deletes their organization, everything in it is deleted within [30 days], including backups.
6Your rights
You can ask to see, correct, download or delete your data, or object to how it’s used. Guests and cleaners: ask the host first — they control that data. If they can’t help, email [privacy email]. We reply within 15 days.
7How we keep it safe
- Each organization only sees its own data (enforced in the database).
- Public links are long random codes that the host can switch off at any time.
- Secrets like WiFi passwords are hidden in previews and history.
- If a breach affects you, we tell the host and the National Privacy Commission within 72 hours.
8Changes
If we change this page in a way that matters, we tell hosts in the app before it takes effect. The date at the top is the last update.
Questions?
Email [privacy email] · [Operator name], [business address].